News Emprosoft

Telephone claims are on the top once more and represent more than 30% of claims.

20 Mar, 2019 | CONSULTANCY, OPERATORS

The first position of the claims filed before OCU (Consumers and Users Organisation) in 2018 is occupied by the telecom sector, and telephone claims are the most repeated within the sector.

Vodafone leaves thousands of users without Internet

6 Mar, 2019 | OPERATORS

Vodafone was affected by a massive drop in its servers in Spain, which resulted in leaving many of their customers in Spain without Internet service.

Where are Unified communications moving towards?

20 Feb, 2019 | CONSULTANCY

It is clear that unified communications should move towards systems not only integrating communication elements, but also other applications related to business communications.

Save by removing the flat rate

6 Apr, 2017 | CONSULTANCY, CUSTOMERS, FACTURACIÓN, PUBLIC ADMINISTRATION

Discover thanks to our article how to get a great saving on your telecom bill by removing the flat rate from your contract.

5G: the most influential technology development of 2017

16 Mar, 2017 | CONSULTANCY, CUSTOMERS

5G devices and routers; advance the future and know all the benefits of 5G connection for companies, industries and homes.

IP Telephony, a growing technology.

25 Jan, 2017 | CONSULTANCY, CUSTOMERS

IP communications are the forward-looking of all the companies in the sector (operators and makers) as a future option that is a reality.

Mistake found in Movistar’s Bill on December 2016.

15 Dec, 2016 | CONSULTANCY, CUSTOMERS

At the beginning of this month, our consultants and technicians found a new mistake in Movistar’s bill. Through the SIftel Web services offered to several clients, a widespread error was notice in this billing period consisting of an imbalance in the roaming calls....